SMS / Text Messaging Policy

Clients:after speaking with Hott Carl by phone about your event, you'll be sent a link to our event finalization form. You personally submit that form with your own phone number and a checked consent box, which is how you opt in.

Crew members:on your profile page, you'll see a separate, optional checkbox right below the phone number field ("Yes, text me shift updates and reminders"). It's unchecked by default, and leaving it unchecked has no effect on creating or completing your profile. Entering your phone number, checking that box, and saving your profile is how you opt in — event crew assignments, availability confirmations, and shift reminders are sent from a separate number, and only to crew members who've checked this box. This is the only way to opt in — a manager cannot enter your phone number or opt you in on your behalf. Reply STOP at any time to stop these texts.

No purchase or booking is required to opt in, and phone numbers are never added to our texting list any other way. The first text you receive confirms you've opted in.

Depending on how you're connected to us, you may receive:

• A one-time confirmation that you've opted in, right after you submit your phone number.
• Clients: a quote confirming your event details and balance due, shortly after you submit the finalization form.
• Crew members: event/shift assignments and reminders (e.g. arrival time, event date and address).

Example messages:

• "Hott Carl's Pizza: You're now opted in to receive texts about your event booking. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help."
• "Thanks Sarah Johnson! The crew will arrive at 3:45 PM on August 15, 2026. The balance for 50 guests is $1325 not including gratuity and can be cash, check to cash, or check to Hott Carl's Pizza. Text Hott Carl directly @7323199852 with any changes!"

We do not send marketing or promotional texts unrelated to a booking or shift.

Message frequency varies based on your bookings or scheduled shifts — typically a handful of messages around each event, not a recurring subscription.

Message and data rates may apply, depending on your mobile carrier and plan.

Reply STOPto any text at any time to opt out — you'll stop receiving messages from us immediately. Reply HELP for help, or contact us at hottcarlspizza@gmail.com.

Carriers are not liable for delayed or undelivered messages.

We do not sell or share your phone number with third parties for marketing purposes. See our Privacy Policy for how we handle your information, and our Terms & Conditions for our full booking terms.

Questions about this policy? Email hottcarlspizza@gmail.com.